Résumé / Curriculum Vitae
Employment History
For more than 25 years, I have been involved in and passionate about seeking “mutual gain” resolution of problems with individuals from diverse backgrounds. I have extensive experience as an alternative dispute resolution service provider, mediator, facilitator and trainer. In my work, I value empowerment, self-determination, and creativity. I now offer mediation services exclusively through Colorado Mediators & Arbitrators (CoMA).
2005 – Present
- Principal, Decision Resources - A single woman business providing consulting, facilitation, mediation and training for individuals, groups and organizations, in both private and public sectors.
- Affiliate Faculty – Regis University, University of Colorado at Denver, Community College of Aurora
Instructor for undergraduate and graduate level courses in Alternative Dispute Resolution: Negotiation, Mediation, Introduction to ADR (Alternative Dispute Resolution) Restorative Justice, Culture and Conflict Resolution, Ethics and Multiculturalism, Communication and Conflict.
- Mediator for a wide variety of disputes, including: employment and grievance concerns, interpersonal and family disputes, family business, neighborhood, restorative justice intra-organizational conflicts and educational issues.
- Trainer/Facilitator designs and conducts training in conflict resolution, mediation, negotiation, facilitation and collaborative problem solving for culturally diverse groups at the federal, state and local governments and nonprofit organizations.
- Consultant, develops and executes dispute systems designs for individuals, groups and organizations in both the private and public sectors.
- Conflict Management Coach assisting individuals to prevent unnecessary disputes and better manage those that do arise.
- Roster Member - USPS REDRESS and Federal Transportation and Security Admin, TSA Mediator
Previous Work Experience
- Executive Director - VORPof Denver (2004-2006). Non-profit organization, providing restorative justice and mediation services for the schools and courts.
- Cofounder, New Mexico Center for Dispute Resolution, Santa Fe, New Mexico (1985-1999) Cofounder and Director of Training, New Mexico Center for Dispute Resolution, Santa Fe, New Mexico, a private, not-for-profit community-based organization that created and pioneered nationally recognized programs and services for children, youth and families
Education
| A.A. Liberal Arts, Stephens College, Columbia, MO | 1964 |
| B.A., Education, Special Education, University of Denver, CO | 1966 |
| M.A. Speech and Language Pathology, University of Denver, CO | 1967 |
| Post-graduate courses in Conflict Transformation, Eastern Mennonite University | 1991-92 |
| Advanced Studies in Alternative Dispute Resolution Certificate, University of Denver, CO |
2005 |
Continuing Education, Mediation, Negotiation, and Facilitation Training
| 1981,'82 | General/Advanced Mediation, CDR Associates, Boulder, CO |
| 1998 | Advanced Mediation, Jim Melamed, Albq, NM |
| 1998 | ADA Mediation, University of New Mexico Conflict Resolution and Mediation of Public Policy Issues, Susan Carpenter |
| 1986 | Family/Family Court Mediation, Association of Family & Conciliation Courts, Santa Fe, NM |
| 1987 | Parent-Teen Mediation, Association of Family and Conciliation Courts, Albq, NM |
| 1987 | Juvenile Offender-Victim Mediation, PACT Institute of Justice; Restorative Justice Institute |
| 1998 | ADA Mediation, University of New Mexico Conflict Resolution and Mediation of Public Policy Issues, Susan Carpenter |
| 1990, '96 | Mediation in the Workplace, Colorado State Personnel, Durango, CO |
| 2004 | Dynamic Facilitation, NCDD Conference, Regis College |
| 2007 | Conflict Transformation, U.S. Postal Service |
| 2010 | Advanced Settlement Skill, New Mexico Bar Association, Albq, NM Conflict Coaching, ACR |
International Experience
UMET Peace Foundation, Ankara Turkey, 1990
USAID, Conflict Mitigation for Women, Kazakhstan, 2005
Professional Affiliations & Appointments
Vice President/Charter Member for the New Mexico Mediation Association
Association of Conflict Resolution (Advanced Practitioner in Workplace Mediation)
National Association of Family and Community Mediation (NAFCM)
Colorado Council of Mediators Organization
Colorado State Office of Dispute Resolution Advisory Committee Mediators Beyond Borders, Colorado State Charter Member and Student Adviser
Selected Presentations/Mediation/Facilitation/ Training Conducted
Federal Department of Agriculture, USDA
Federal Department of Health and Human Services
Federal Department of Indian Health Services
Federal Mediation and Conciliation Services and Training
National Archives and Records
National Juvenile Detention Association
U.S. Department of Justice, Office of Juvenile and Delinquency Prevention
New Mexico State Department of Highway and Transportation
New Mexico State Department of Education
County Office of Restorative Justice and Human Relations, Santa Clara, CA,
Colorado Healthcare Ethics Forum
International Development Enterprise, CO
Recognition
Excellence in Teaching Award, 2007 Regis University SPS Graduate Program